Thank you for choosing to be part of our community at I Love My Journals (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at admin@ilovemyjournals.co.za.
This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this policy, please do not access the site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise contact us.
Personal Data
The personal information we collect may include the following:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (if purchasing products)
- Usernames and passwords
Automatically Collected Information
We may automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, and language preferences.
2. How We Use Your Information
We use the information we collect or receive:
- To facilitate account creation and the login process.
- To send you marketing and promotional communications.
- To fulfill and manage your orders, payments, and returns.
- To improve the website’s functionality and user experience.
- To respond to your requests and offer customer support.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not share, sell, rent, or trade your information with third parties for their promotional purposes. We may share your data with service providers to help us provide our services (e.g., payment processors, hosting services, etc.). All third parties are obligated to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies are small data files that help us understand how users interact with our website and provide a better user experience. You can choose to disable cookies through your browser settings, but note that some features of our website may not function properly as a result.
5. Data Retention
We retain your personal information only for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required by law (such as tax, accounting, or other legal requirements).
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You can request copies of your personal data.
- The right to rectification – You can request that we correct any inaccurate information.
- The right to erasure – You can request that we delete your personal data, under certain conditions.
- The right to restrict processing – You can request that we restrict the processing of your data.
- The right to object to processing – You can object to our processing of your data.
- The right to data portability – You can request that we transfer the data we have collected to another organization or directly to you.
7. How We Protect Your Information
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no electronic transmission or storage system can be 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected information from a child without verification of parental consent, we will delete that information as quickly as possible.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites. We encourage you to read the privacy policies of those third-party sites before providing any information.
10. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the date at the top. We encourage you to review this privacy policy periodically.
11. Contact Us
If you have any questions or concerns regarding this privacy policy or our practices, please contact us at:
I Love My Journals
admin@ilovemyjournals.co.za
072 616 8668
12. how to lodge a complaint
If you have any complaints about this Privacy Policy or our compliance with this Privacy Policy you can lodge a complaint with the Information Regulator.
The contact details of the Information Regulator are available on its website at: https://justice.gov.za/inforeg/
This version of the Privacy Policy replaces any preceding privacy policy provisions on our website. We may occasionally update this Privacy Policy. When you use our Platforms the version of the Privacy Policy posted on this page applies to you.
